Remote IT Support from Germany
Your PC is slow, shows errors, or just won’t cooperate? We connect to your computer remotely and fix the problem – while you watch. No shipping, no waiting. Starting at €29. No fix, no fee.
Get Help Now – From €29
Call us or fill out the form below. Tell us what’s wrong – we’ll take it from there.
You download a small remote access tool (no installation needed). We see your screen and get to work.
We fix the issue on your machine. You only pay if we succeed. No fix, no fee.
Startup takes forever, programs freeze, everything lags. We find the cause and fix it.
Blue screens, update failures, error messages. We diagnose and resolve them.
Suspicious pop-ups, redirects, unwanted software. We clean your system thoroughly.
Outlook not working, email hacked, programs won’t install. We sort it out.
Printer not found, WiFi drops, devices won’t connect. We configure it properly.
New laptop? We set it up, transfer your files, and install your programs.
Fixed prices. No hidden fees. You only pay if we solve the problem.
Quick Fix
from €29
Up to 30 minutes
Standard
from €59
Up to 60 minutes
Deep Dive
from €89
Up to 90 minutes
Die Netzhandwerker is a remote IT support service based in Gronau, Germany – right on the Dutch border. We help private individuals and small businesses with their computer problems. Everything happens via remote access, so it doesn’t matter where you are. We speak German, English, and understand Dutch.
Describe your problem and we’ll get back to you within a few hours.
Yes. You can see everything we do on your screen in real time. The remote access tool only runs during the session and you can disconnect at any time.
Yes, we support both Windows PCs and Apple Macs via remote access.
Then you don’t pay. Our policy is simple: no fix, no fee. If we can’t resolve the issue remotely, we’ll let you know honestly.
Yes. We provide support in German, English, and we understand Dutch. Most of our website is in German, but we’re happy to help in your preferred language.